Understand the views of customers, clients or the public can be vital to having a successful project
or product.  Let R&A help you fact find your strengths and problems with your project or product.

Do you need to know what your customers, the public or your clients think?

If so, then let R & A develop a survey, help design and conduct guided focus groups or help with one-on-one Interviews with
stakeholders.

We have over 10 years of experience in providing organizations this type of assistance with employee surveys, board member
surveys, Internet surveys, focus groups, and one-on-one interviews.

R & A has an extensive background of designing, conducting, and analyzing surveys, including Internet surveys, holding guided
focus groups, and one-on-one interviews with major stakeholders.  We have worked with the following organizations:

  • American Red Cross — Broward County Chapter—survey of county residents on the attitudes towards
    the local Red Cross;
  • Broward Sheriff’s Office — survey of all 6,000 employees on their training needs;
  • Several focus groups with providers for the Secretary of the Florida Department of Juvenile Justice;
  • For the Florida Department of Children and Families, Orlando District, planning meetings within the four
    counties making up the district to establish state-mandated Community Alliances;
  • Survey of newly selected members of the workforce development boards in Florida on their training
    needs, for Enterprise Florida, the Jobs and Education Partnership;
  • Board of Commissioners of Broward County, Water Department — survey of employees and customers
    of the county water department on the services they receive or provide;
  • Board of Commissioners of St. Lucie County on the establishment of an education and research park in
    the county.
  • Hollywood (FL) Police Department — survey of employees and the community on the department’s
    community-based policing program;
  • Economic Development Council of St. Lucie County — an Internet survey of county residents on the
    need for additional postsecondary schools, courses and degrees in the County; and,
  • Greater Fort Lauderdale Chamber of Commerce — Telephone survey of 400 business owners on their
    attitudes on hiring women on welfare.

                                  Let R & A help you create a survey for your organization.
Businesses and
organizations that operate
without a feedback loop
are operating blind.  Let
R&A help you to find out
what your customers,
clients or stakeholders
think about what your are
offering.
Surveys, Focus Groups and
One-on-One Interviews